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To assist participants focus on their program and enjoy their staying in Kupang, we provide general supports and services for all students, such as:
1.    Letter of recommendation for applying visa
2.    Information about visa and the procedure to apply
3.    Free internet connection and hotspot
4.    Ticketing arrangement: flight
5.    Assisting students in finding cars, bikes or motorbikes rental
6.    Money exchange
7.    Accommodation: to help students to find, book, arrange reservation in hotels, homestays, guesthouse or boarding house
8.    A complimentary pick up and drop off service (from and to the airport)
9.    Language consultation
10.  Free progress and post test for every student
11.  Certificate for students
12.  Student report for all students


Facilities offered by Undana are:

1. Free teaching materials

2. Classroom with air conditioner

3. Meals during the break

4. Free Internet

5. Free accommodation & Internet at (RUSUNAWA)

6. Free accommodation consultation & arrangement.

7. Free assistance on health, transportation, social and other issues.

8. Mitra students as partners to assist BIPA students in practicing Bahasa Indonesia.